Privacy Policy

At The Saree Society, we respect your privacy and are committed to protecting the personal information you provide while using our website thesareesociety.in.

This Privacy Policy explains what information we collect, how we use it, how we protect it, and the choices available to you when you use our website or place an order.

By using our website, you acknowledge and agree to the practices described in this Privacy Policy.

1. Information We Collect

When you browse our website, create an account, place an order, contact us, or otherwise use our services, we may collect information such as:

1. Name
2. Mobile number
3. Email address
4. Billing and shipping address
5. PIN code and city/state
6. Order and purchase details
7. Payment and transaction information
8. Information provided when contacting customer support
9. Reviews, feedback, or other information you voluntarily provide

We may also automatically collect certain technical information, such as your IP address, browser type, device information, pages visited, and general website usage information.

2. How We Use Your Information

We may use your information to:

1. Process and deliver your orders;
2. Confirm and communicate order status;
3. Process payments;
4. Provide customer support;
5. Process exchanges and other service requests;
6. Improve our products, website, and services;
7. Prevent fraud, misuse, and unauthorized transactions;
8. Send important service-related communications;
9. Send promotional communications where permitted and applicable;
10. Comply with legal and regulatory requirements; and
11. Protect the security and integrity of our website.

We collect and use personal information only for legitimate and relevant purposes and to the extent reasonably necessary for providing our services.

3. Payment Information

Payments made through our website may be processed through third-party payment gateways.

We do not ask customers to provide their OTP, PIN, CVV, password, or other confidential payment credentials through email, phone calls, WhatsApp, or social media.

Payment information may be processed by the relevant payment service provider according to its own privacy policy and security practices.

4. Sharing of Information

We may share necessary information with trusted service providers when required to provide our services, including:

1. Courier and logistics partners for order delivery;
2. Payment gateway and payment service providers;
3. Website hosting and technology providers;
4. Customer support and communication service providers;
5. Fraud prevention or security service providers; and
6. Government authorities or other parties where required by law.

We do not sell your personal information to third parties.

Only information reasonably necessary for providing the relevant service will be shared.

5. Cookies and Similar Technologies

Our website may use cookies and similar technologies to:

1. Keep the website functioning properly;
2. Remember certain preferences;
3. Understand website usage;
4. Improve website performance; and
5. Provide a better shopping experience.

You may be able to control or disable cookies through your browser settings. However, disabling certain cookies may affect some website features.

6. Promotional Communications

Where applicable and subject to required consent, we may use your contact information to send information about:

1. New saree collections;
2. Offers and discounts;
3. Sales;
4. Promotional campaigns; and
5. Other products or services offered by The Saree Society.

You may opt out of promotional communications by using the unsubscribe option where provided or by contacting us.

Please note that we may still send essential communications relating to an order, payment, delivery, exchange, or customer service request.

7. Data Security

We take reasonable technical and organizational measures to protect your personal information against unauthorized access, misuse, loss, alteration, or disclosure.

However, no method of transmission or electronic storage is completely secure. Therefore, while we take reasonable precautions, we cannot guarantee absolute security of information transmitted through the internet.

8. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including order processing, customer support, accounting, legal, regulatory, fraud-prevention, and other legitimate business requirements.

When information is no longer required, it may be deleted or securely disposed of, subject to applicable legal requirements.

9. Third-Party Links

Our website may contain links to third-party websites, payment services, social media platforms, or other external services.

We are not responsible for the privacy practices, security, or content of third-party websites.

We recommend reviewing the privacy policies of such third-party services before providing them with personal information.

10. Children's Privacy

Our website is not intended to knowingly collect personal information from children without appropriate parental or legal guardian involvement.

If you believe that a child has provided personal information to us without appropriate authorization, please contact us so that we can take appropriate action.

11. Your Rights and Choices

Subject to applicable law, you may have rights relating to your personal information, including requesting access to or correction of certain information and withdrawing consent where processing is based on consent.

If you wish to exercise an applicable right or have a privacy-related concern, please contact us using the details below.

Where consent is the basis for processing, applicable law provides for withdrawal of consent, although withdrawal may not affect processing that is otherwise required or permitted by law or necessary to fulfil an existing transaction.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, website, technology, or applicable laws.

The updated Privacy Policy will be published on this page along with the revised Last Updated date.

We recommend checking this page periodically for any changes.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:

The Saree Society

Address:

A-2012, Avadh Ruturaj Textile Market

Surat, Gujarat, India

Email: thesareesociety2026@gmail.com

Phone / WhatsApp: +91 9662810412

Website: thesareesociety.in

Last Updated: 5 September 2026